I must transform an injustice into an absurdity
as a way of rethinking a situation.

It's hard to get angry
and laugh at the same time.

I must add an ounce of love
to everything I do.

I must have a forgiving view of events and people.

I must have an optimistic view of the world.

I must believe that most people
are doing the best that they can.

Instead of blowing up when someone says something unkind
I should take a moment to rethink the situation.

If I could tell myself
that the person is probably having a bad day
I mean we all have our bad days
then there's a good chance
I wont get angry.

I must understand that a conflict
is not a win-lose situation.
It's not important who wins, or who's right.
the goal is to solve the mutual problem
through good communication.

I must not expect to be treated
with fairness and consideration at all times.

I must take a few minutes to relax my whole body.
I'll shake my shoulders and inhale
and exhale deeply a few times
and clear my head of thoughts and concerns.

I know what I'll do
the next time I find pressure mounting.
I'll take ten minutes and go for a brisk walk
or climb some stairs.
Then whern I return to the problem
I'll feel like a new person.

- Joe Frank